PRoduction Time & SHIPPING
Flat rate shipping of $10 in Canada and $18 to the United States. All other countries will be shipped at cost with tracking and insurance.
Orders will be shipped weekly on Mondays. All orders are shipped via Canada Post and you will receive a shipping confirmation with tracking information when your order has shipped.
As of January 2017 we are currently shipping dyed to order skeins within 4-6 weeks of order. All in stock items will ship on our next shipping date. In stock items will be held to ship with any dyed to order items. If you are wondering our current production time, please send us an email.
Sometimes there may be unplanned circumstances that delays our production. We will contact you with updated information and you can chose to cancel your order if it has not gone into production.
Returns & Exchanges
At this time all yarns purchased are final sale.
All limited edition items and dyed to order yarns are final sale. Please email us if you have any issues with product quality and we can discuss arrangements for an exchange.
Studio Visits & Upcoming Events
We are currently unable to accommodate studio visits but please see our yarns in person at 89 James Street Gallery in Parry Sound.
Please check back for our upcoming 2017 event schedule.